Posts tagged as:

social media

Welcome to Facebook Deals, Your Next Generation Loyalty Card

by Shannon Johnson November 5, 2010

A few months back, Facebook launched Facebook Places. We talked all about how Places works, what Places means for the location based services industry, and how it benefits marketers and businesses here. This week, Facebook launched Deals to allow businesses to reward customers for “checking in” to their establishments, further positioning Facebook as a leader [...]

Read the full article →

Cause Marketing via Social Media

by Katie McNally October 20, 2010

While I have to admit that the combination of pink with some of the football teams’ color schemes this month makes me rather uncomfortable from a fashion perspective, I’m quickly able to put that aside and realize how inspiring it is to see the breadth of support for the cause taking place. Since October is [...]

Read the full article →

The Social Rundown: Facebook Groups, Crime Tweets & the Verizon iPad

by Dustin Diehl October 15, 2010

Welcome to another edition of The Social Rundown, your short and sweet snapshot of recent social media hoopla. Here’s what we got: Facebook Groups have had people buzzing this week. Now you can silo your communications, interacting exclusively with your book club, church group, family…simply create a group, add contacts and start engaging. The possibilities [...]

Read the full article →

Welcome to Customer Service – Digital Style

by Greg Chapman October 6, 2010

There’s a restaurant close by that is a family favorite. It’s one of seven Valley locations, and the restaurant has been a Phoenix tradition for 45 years. My wife and I suggested that we meet up with friends from out of town there Sunday night. We knew it would be something different that they didn’t [...]

Read the full article →

Grouponing the System

by Tina Perez October 4, 2010

Image via Wikipedia A while back, a client of ours asked us for a quick opinion on Groupon and other coupon-sharing platforms. Our basic response was that while the sites offer great short-term response, business owners need to be aware of the potential “deal hunters” that will make up the large majority of the respondents; [...]

Read the full article →

The Social Rundown: Social Media Meltdowns, Twitter Analytics, and Foursquare Enhancements

by Shannon Johnson September 24, 2010

Holy Hacking, Batman! Maybe I should rename this post “The Social Media is Down.” After all, both Twitter and Facebook experienced major technical difficulties this week. First, on Tuesday, @judofyr started a worm, which he reportedly created “just to see if it was possible.” The worm flooded Twitter with auto-launching porn and pranks when someone [...]

Read the full article →

← Previous Entries

Next Entries →